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Privacy Policy

Effective Date: 27/05/2025
Last Updated: 27/05/2025

Newleaf Enterprise is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our mobile application and services (the "App") available on the Google Play Store.

By installing or using our App, you agree to this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect

1.1 Information You Provide

• Personal Information: Name, phone number, email address, gender, and address.
• Health Information: Wellness goals, medical history, consultation logs (if applicable).
• Account Information: Login credentials, preferences, and profile settings.
• Payment Information: Processed via third-party payment gateways (we do not store card or bank details).

1.2 Automatically Collected Information

• Device Details: Device model, OS version, IP address, app version, unique device identifiers.
• Usage Data: App activity, crash reports, diagnostic logs.
• Location Data:
  We collect location data (both precise and approximate) in the foreground and background to:
  • Enable location-based health services.
  • Provide clinic discovery, step tracking, and delivery support.
  Disclosure: Location data is collected even when the app is closed or not in use, to support ongoing health monitoring and service features.
  Users can control location access at any time via device settings.

1.3 Third-Party Sources

• Analytics: Google Analytics, Firebase
• Authentication: Google Sign-In, Facebook Login (if enabled)
• Payment Processing: Razorpay, Google Pay, or other integrated services

2. How We Use Your Information

• Provide, operate, and improve the App
• Enable real-time location features and wellness tracking
• Personalize the user experience
• Send notifications (appointment reminders, health tips)
• Offer customer support and resolve issues
• Comply with legal obligations

3. Data Sharing and Disclosure

• We do not sell your personal information.
• We may share information with:
  • Authorized Personnel: Medical professionals or coaches you interact with through the App.
  • Service Providers: Cloud hosting, analytics, support, and payment processors (under strict data protection terms).
  • Legal Authorities: When required by law or to protect rights and safety.
  • Business Transfers: In the case of mergers or acquisitions.
• Location data is only shared internally and with essential service providers for the functioning of health features.

4. User Rights & Controls

• Access/Edit: You can view or update your personal data via the app's profile settings.
• Data Deletion: Request account and data deletion by contacting our support team at [Insert Email].
• Opt-Out Options:
  • Location: Disable via device settings
  • Push Notifications: Control via app or device notification settings
  • Emails/SMS: Unsubscribe from promotional communication

5. Security

We implement robust security measures including encrypted data transmission, secure server storage, and restricted access controls. While we strive to protect your data, no system is fully immune to breaches.

6. Data Retention

We retain personal data as long as needed for operational or legal purposes. You can request deletion unless data retention is legally required.

7. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect data from minors. If we learn of such data collection, it will be deleted promptly.

8. Third-Party Links & Services

The App may link to third-party content or services. We are not responsible for their privacy practices. Please review their policies separately.

9. International Users

By using the App outside of India, you consent to the transfer and processing of your data in India or other jurisdictions where we or our service providers operate.

10. Policy Updates

We may update this Privacy Policy. Any changes will be posted within the App and updated on our Google Play listing. Continued use indicates acceptance.

11. Contact Us

• Email: info@newleaf.com
• Address: Shop No. 114, IGVP, Pandri, Raipur, Chhattisgarh, 492001, IN
• Phone: (+91) 9109997778